The client provides software solutions to private medical practices and institutions to keep the patient’s records and facilitate communication between patients and healthcare professionals. After the free version of the platform was released, the client managed to test the product idea by collecting real-world feedback as well as bring in more customers and increase the customer base. The next step was to add a subscription plan, which included book an appointment with a doctor online and a queue management system, which allows patients to easily join and check the queue status online.
To improve customer experience and reduce wait times, our client wanted to encourage patients to fill out forms and pay before coming to the office, using a payment gateway integration.
With the integration, it’s easy to build custom forms and take payments. So when the patient arrives at the hospital, they’ve already completed the necessary forms and paid for the doctor’s appointment.
Adding subscriptions meant changes to product pricing, support, and billing. The client engaged us to put in place a subscription billing system and integrate an online payment system.
All in all, we managed to conduct analysis, make all preparation, and integrate Stripe into the client’s platform within 15 business days. The integration was performed by a PHP developer, while the rest of the product team focused on developing premium features.